i ship on tuesdays and fridays • unless i’m on the road or at a long show • (or it’s a diy order because those take longer) • i use usps first class or priority • if you want your stuff shipped another way just ask and i’ll let you know if it’ll cost more
please make really sure you got your address right • & that you pick up your package if you need • if i have to ship again because of either of those i’ll pass the cost on to you
don’t like your plunder?
not happy with your purchase • talk to me & i’ll fix it • if all else fails you can send it back within fifteen days of when you got it • once i get it back i’ll ship your exchange (or refund your money) • & let you know it’s on its way
loot broken, wrong, or lost?
if it’s wrong, let me know & i’ll send the right thing • if it’s broken, save everything (including the box) & let me know (pictures are useful too) & i’ll fix it • if you think it’s lost talk to me & i’ll go poke the post office about it
i’d seriously rather have more trees than a printed catalog
i don’t share your personal information with anyone ever • (i really hate it when that happens) • when you pay with a card on my website or at a show • it’s encrypted & transmitted using state of the art SSL (Secure Socket Layers) tech • & i’m the only person who ever has access • my credit card processor is also PCI compliant • which protects your card information during & after your purchase